Activation number – QR-code
This extension module allows all colleagues or visitors to initiate an alarm. This can be done in three ways: by scanning a QR-code, by calling a MultiBel phone number and/or by linking the internal emergency number. The reporter can enter into a conference call directly with the emergency services, and those called will automatically receive the location of the alert. In practice, we see that this eliminates the need for instance a reception desk or security as an intermediate step to pass on a call. This is because it slows down and there is a risk that reception or security will not be busy.
The dial-in number can also be supplied with a choice menu. This is widely used in the event of technical faults, sometimes as a replacement for the Private Alarm Centre. A call then goes directly to the colleague with the right expertise and who is on duty.
Emergency number with menu option
Press 1 for an electricity failure, press 2 for an internet failure, etc. An Activation number with menu option ensures that the notification is immediately sent to the right person. This normally means that the person who receives the message has the required expertise, and is on duty at that moment.
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Maikel Wijman,
Sales Consultant MultiBel