Your lifeline for rapid alert on-call and swift response
Speed, reliability, and calm in crisis – on-call alerts you can trust
On-call service alerting system are used for employees who, as part of their employment, must be available and reachable in the event of calamities or other unforeseen work. Their work can be either scheduled or unpredicted which is mostly depending on the nature of the profession (for instance doctors, veterinarians, IT Professionals, engineers, emergency services, etc). Contacting the person based on their duty rosters, availability and skills is made easy with MultiBel.
As a on-call service alerting system, MultiBel offers three practical solutions. You can quickly notify your employees via the on-call service app, employees can easily exchange the on-call service with each other and you can automatically have a replacement called (based on skills) if the employee on duty does not respond. However, MultiBel is much more than just a on-call service app. It is a full-fledged alerting system with many other practical functionalities. You can for instance also communicate directly via the walkie-talkie app, the presence of the technicians is monitored and you can log the approach to the malfunction.
MultiBel can be used for many applications, such as emergency response, lone workers, evacuations, technical failures, IT problems, emergency buttons, etc. Our users are municipalities, industry, logistics, healthcare and almost half of the Dutch hospitals.
Three pillars – one platform
On-call service alerting in detail
Alert on-call with five-fold certainty
On-call service alerting is done through 5 different channels. The way in which someone can be reached differs per person but also per moment. The more channels you use to alert your employees, the greater the chance that that person will be reached, even if your own infrastructure is damaged by the disaster.
App
Telephone
SMS
Desktop
MultiBel reaches the people via the on-call service app, in case there is no response, the person is called on a maximum of 10 telephone numbers per person, we send an email, SMS and can also alert pagers. Until the person confirms that he can / cannot respond to the service request.
On-call service – reach people based on their duty rosters
With MultiBel you can alarm ten, hundreds or even thousands of people simultaneously. Because the employees can also indicate within how much time they are available, you can monitor and analyze all relevant information in real time and, if necessary, initiate follow-up steps.
Customers have been choosing our on-call alerting service for over 20 years because of the simplicity, reliability and technical functionalities of the system. More than 1,000 customers also choose our service because it does not require any hardware investments. MultiBel runs as a Cloud solution in secure data centers and is therefore also available if your own infrastructure no longer functions due to a disaster.
Losing unnecessary time by processing slow call lists, SMS, email or WhatsApp communication can easily be prevented with MultiBel.
