With our SaaS evacuation system, the right people are notified in seconds — enabling fast, clear, and effective communication.
Every second matters in an evacuation. MultiBel helps limit damage and protect lives.
The company evacuation team (consisting of emergency response and/or evacuation officers) plays a crucial role during an emergency evacuation. In the event of an emergency, when your employees need to evacuate the building as quickly as possible, it is the Evacuation Team that ensures this is done in an organized manner. MultiBel offers a smartphone-based emergency evacuation system for notifications, internal communications, incident management, and evaluation.
Often MultiBel replaces the traditional pagers. Compared to the pager system, the cloud solution of MultiBel offers more user-friendliness, more functionalities, less maintenance and lower costs.
MultiBel is often connected to the fire alarm panel. For example, you can choose to initiate an emergency evacuation without human intervention. Attendance registration alerts all emergency response and/or evacuation officers present. They can also communicate directly with each other via the app, log progress with each other, assign tasks if necessary, and all information is available for later evaluation.
MultiBel is the first and only complete Cloud solution that can be certified as an evacuation system. Take a look at our NEN2575-4 silent alarm evacuation system (in Dutch).
Three pillars – one platform
Why use MultiBel as evacuation alert system?
Evacuation system with five-fold certainty
Instructions for an emergency evacuation are with MultiBel send through many different channels. Using more channels increases the chances that people are reached.
App
Telephone
SMS
Desktop
MultiBel uses an iOS and Android app, which breaks through the silent mode, for sending notifications in case of an emergency evacuation. If there is no response, you will be called on a maximum of 10 telephone numbers per person, we will send an email, SMS and we can also alert desktops. In addition, we are able to control other channels such as a siren, sound system, signal lamp, matrix board or other types of attention panels.
What makes our emergency response evacuation app different?
More than 20 years ago we started with a call system for hospitals. Since then, nine out of ten new functionalities have been developed based on request from our customers. When we build what our customers want, everyone is happy. Specific functionalities are required for an emergency response evacuation, e.g. to record or type specific instructions when an alarm is started.
The voice instructions are of great importance to start an emergency response team quickly. Speech delivers a stronger message than text alone. Speech is often taken more seriously, especially if it is a familiar voice that is recording the message. There is a high degree of stress during an evacuation. That is why it is very important that you are as direct as possible when recording the message. So keep your messages simple and short:
- What is going on?
- What are the consequences?
- What is expected of the recipient?
MultiBel’s real-time reporting tool enables you to make adjustments where necessary. There may not be enough emergency response officers at that location and the call must be escalated. Or, as the head of the emergency response team, you want to send new instructions to the people who are busy with the evacuation.
