Safety for lone workers with a smartphone
The lone worker app ensures quick assistance and makes lone worker devices obsolete.
Lone workers are at risk, but it’s okay if employers give them safety measures and support. MultiBel lone worker solution can supply employers with solutions for all risk classes.
Our accredited lone worker app offers everything for the protection of your workers without having to buy extra hardware. Check in intervals, fall detection, motion detection, an emergency button / Panic alarm, location determination of the victim, a communication and listening connection with the victim, all elements that can be controlled by using a normal smartphone.
What makes our system special in the market? Two elements stand out.
First off, our lone worker app has the K21023 Mobile Security certification (scope 2, 3 and 4). With this, our lone worker app shows that it meets the standards regarding quality, reliability and security of people.
Our app is a component of a larger emergency software solution. Users utilize this software for various purposes, such as alerting emergency responders for medical incidents, evacuations, technical failures, and protecting lone workers. Everything is incorporated into a single safety system. You decide the necessary components for your perfect solution.
Our customers include municipalities, industries, home workers, offices, and almost half of Dutch hospitals.
Three pillars – one platform
Variants of lone worker protection
Our lone worker app in detail
Lone worker protection (LWP) with five-fold certainty
Our lone worker app is part of a certified emergency notification system that uses many different channels. The way in which colleagues can be reached differs per person but also per moment. The more channels used, the greater chance that the lone worker in need will receive help quickly.
Lone worker app
Telephone
SMS
Desktop
MultiBel alerts colleagues through the lone worker app, including interruption of the silent mode. If there is no response, the person will be called on a maximum of 10 telephone numbers per person, we will send an email, SMS and can also alert computers (desktops and laptops). Until enough people have confirmed that they are responding to the colleague in need.
Lone worker protection & safety at work – what are the obligations?
Many people work in risky conditions and/ or in a place where they work alone. As an employer, you are responsible according to the Working Conditions Act to provide your employees with a safe workplace and to identify the risks. This can also apply to people who work alone at home. The measures you must take as an employer to ensure that your employees can sound an alarm in case of an emergency or that an alarm is triggered immediately if an employee does not move, respond, or man down alarm. It is precisely at these times that a reliable lone worker alarm is of great importance for reporting incidents. The solutions we have for this are suitable for all risk classes and very reliable.
Technology improves lone worker protection
In the past, it was often relied on periodic checks by colleagues doing their rounds or additional lone worker devices. Modern technology provides more efficient shapes to ensure the safety of lone workers. If the Risk Inventory and Evaluation (RI&E) shows that a periodic check of the lone worker is sufficient then the lone worker will receive a notification for instance every 2 hours. If there is no feedback, our lone worker app usually alerts colleagues as a result often no Alarm Receiving Centre is needed.
Our lone worker app recognizes when people are no longer moving or when they are falling. Our lone worker system also offers an alarm button and sends the location of the victim in case of an emergency. Because MultiBel knows through attendance registration which emergency team members or colleagues are present at that specific location, no time is lost.
Alarm Receiving Centre
Would you rather use a Alarm Receiving Centre than nearby colleagues? Per scenario or function you determine in advance who will be alerted, who has insight into the reactions, and who will have a speaking and listening connection with the victim.
Customers are increasingly opting for our lone worker app because it does not require any investment in hardware. Apart from the extra functionalities and ease of use, it is also a much more cost-effective solution than extra lone work devices.
Lone worker at home – what are the obligations?
More and more people are working from home. That was already a trend before Corona and it will only have increased after Corona. Usually, working from home does not increase the risk, but lone working at home does. Working without supervision or sight of colleagues is working alone. This means that, according to the Working Conditions Act, there must also be measures at home to guarantee the well-being of the lone worker. In such cases, the periodic check is an accessible, user-friendly and attractively priced option to fulfill your obligations as a good employer. The lone worker also feels supported at home in case of an emergency.
