CEM: Critical Event Management

Our Critical Event Management (CEM) module brings together all essential functions for alerting, situational awareness, and response coordination in one clear and intuitive platform – enabling you to respond quickly and maintain control during any crisis.

The system can be configured to match your own crisis decision-making process. Whether you follow the BOBOC, FORDECK structure or use a custom approach, MultiBel can be easily adapted to fit any crisis organisation.

CEM Overview

MultiBel’s Critical Event Management tool provides the crisis team with an overview. A crisis often consists of a number of incidents. All the different incidents can be linked to a critical event within CEM. MultiBel ensures that you can see at a glance all the alerts, tasks deployed, decisions made and everything that is part of the crisis. This allows the crisis team to shift gears and make decisions faster.

The flexibility of the MultiBel system also allows users to launch new alerts from the security platform.

Easy logging tool

The logger can record all necessary information via the computer using the web application. Users can also view all information and provide status updates from the field via the application. In this way, the logger is informed in real time about everything that is happening within the incident. This enables your crisis management organization to quickly gain a common understanding of the situation and respond more quickly to limit damage.

Task Management

Several tasks emerge from the decision-making process. For each emergency, there may be a different person who should take them on. With our CEM module, you can assign tasks to interested parties. In addition, you can view all assigned tasks and their status. Users can view all tasks in the MultiBel app. They can also provide feedback via the app on whether the task has been completed.

Adding Stakeholders

In practice, there are more stakeholders than just the crisis team that need to be notified and kept informed. As the crisis changes, so do the stakeholders needed. With MultiBel, additional stakeholders can be added to the incident.