Safety for lone workers with a smartphone
The lone worker app ensures quick assistance and makes lone worker devices obsolete.
People who work without supervision and in potentially hazardous environments use a lone worker alarm to quickly summon assistance. This can be done through a smartphone app or via an external alarm button for lone workers. Depending on your requirements, colleagues or an alarm monitoring centre can be alerted. They immediately receive the worker’s location and can, if necessary, establish contact through a two-way voice connection.
The smartphone app offers four forms of protection: fall detection, no-motion detection, (duress) alarm activation via an (external) emergency button, and check-in intervals. Thanks to accurate indoor and outdoor location tracking and, when required, escalation to our alarm monitoring centre, help is always close at hand. With solutions for all risk categories, MultiBel protects lone workers without the need for additional hardware.
What makes MultiBel unique? First, our lone worker app is certified according to the K21023 Mobile Security certification (scope 2, 3 and 4), demonstrating proven quality, reliability, and safety. Second, the app is part of a broader safety platform that also supports emergency response alerting, evacuations, technical incident management, and crisis management. Everything is integrated into a single system, allowing you to choose exactly the modules needed for your ideal safety solution.
MultiBel is trusted by municipalities, industrial organisations, healthcare institutions, offices, and nearly half of all hospitals in the Netherlands.
Three pillars – one platform
Variants of lone worker protection
Our lone worker app in detail
Lone worker protection (LWP) with five-fold certainty
Our lone worker app is part of a certified emergency notification system that uses many different channels. The way in which colleagues can be reached differs per person but also per moment. The more channels used, the greater chance that the lone worker in need will receive help quickly.
Lone worker app
Telephone
SMS
Desktop
MultiBel alerts colleagues through the lone worker app, including interruption of the silent mode. If there is no response, the person will be called on a maximum of 10 telephone numbers per person, we will send an email, SMS and can also alert computers (desktops and laptops). Until enough people have confirmed that they are responding to the colleague in need.
Lone worker protection & safety at work – what are the obligations?
What is a lone worker?
If you work in hazardous conditions and/or in a location where there is no direct supervision by a colleague, you need protection. As an employer, you are responsible under health and safety legislation for providing your employees with a safe working environment and identifying potential risks. This can also apply to people who work alone from home.
The measures you put in place should ensure that employees can raise an alarm in an emergency, or that an alarm is triggered automatically through fall detection or a man-down alert. At precisely these moments, a reliable lone worker alarm is essential for reporting incidents and ensuring a rapid response. Our solutions are suitable for all risk categories and are designed to provide a high level of reliability.
Technology improves lone worker protection
In the past, organisations often relied on periodic checks by colleagues carrying out patrols or on dedicated lone worker devices. Modern technology offers more efficient ways to protect lone workers. For example, if a risk assessment determines that periodic check-ins provide sufficient protection, the lone worker can receive a notification every two hours. If no response is received, our lone worker app will typically alert nearby colleagues, meaning that in many cases an Alarm Receiving Centre is not required.
Our lone worker app detects falls and prolonged periods of inactivity, provides an emergency alarm button, and sends the location of the lone worker in the event of an emergency. Because MultiBel knows which responders and colleagues are present at a specific location through its attendance registration system, valuable time is not lost.
Alarm Receiving Centre or colleagues
Would you prefer to use an Alarm Receiving Centre rather than relying on nearby colleagues? For each scenario or job role, you can decide in advance who should be alerted, who has visibility of the responses, and who is able to establish a two-way voice connection with the lone worker.
No investment in additional hardware
Organisations are increasingly choosing our lone worker app because it does not require any investment in dedicated hardware. In addition to the extra functionality and ease of use, it is also a far more cost-effective solution than purchasing and managing separate lone worker devices.
