Safe home visits with a panic button

An essential safety measure for the healthcare sector

Healthcare workers who operate alone are especially vulnerable. Not every situation can be predicted, and not every client is stable. The numbers are alarming: in 2023, nearly 62% of healthcare workers experienced aggression, according to the Dutch Central Bureau of Statistics (CBS).

An article published in Pharmaceutisch Weekblad on March 13, 2025, titled “90% of healthcare employees faced verbal abuse or shouting,” revealed that more than a quarter of healthcare professionals had considered leaving the sector because of workplace aggression.

Safe home visits with a panic button

Our client decided to implement the personal emergency button — a reliable and user-friendly solution tailored to the needs of mobile healthcare staff.

The button can be worn discreetly on clothing and connects with a smartphone app. In case of emergency, the employee can trigger an alert with just one press. The notification is sent immediately to colleagues or the central response team — including location data and the option for live communication.

Why is this emergency button ideal for home visits?

• Compact and discreet
  The button is small, lightweight, and can be worn discreetly under clothing — allowing staff to call for help without escalating the situation.
• Targeted, rapid assistance
  Alerts are sent only to on-duty team members or an alarm monitoring center, ensuring the right people are notified — without unnecessary alarm.
• Real-time location tracking
  Thanks to GPS, responders know exactly where the employee is located — crucial during home visits in unfamiliar neighborhoods.
• Live listening capability
  When activated, a live or two-way audio connection can be opened, allowing the crisis team to assess the situation and respond appropriately.
• Real-time follow-up
  The dashboard shows who received the alert, who is responding, and what actions are being taken — enabling efficient coordination.

Confidence and peace of mind on the road

Since the introduction of the emergency button, healthcare workers report feeling significantly safer. Many say they feel less tense during home visits, especially with clients who may display unpredictable or aggressive behavior. Even during emotionally charged family situations, having quick access to help provides reassurance.

The button has already been used several times — fortunately, mostly in situations that were quickly brought under control. Still, it makes a real difference: employees feel heard, supported, and protected.

What are the benefits for the healthcare organization?

• Enhanced protection for employees, even outside organizational premises
• Fast and targeted response in unsafe situations
• Greater confidence among both staff and clients
• Prevention of escalation and reduction of stress-related complaints
• Professional incident registration and follow-up

Remote care, safety close by

Home visits remain essential in healthcare — but they should never come at the cost of employee safety. With MultiBel, this healthcare organization is now better prepared for emergencies that demand immediate action. The employee may be working alone, but with MultiBel, there is always a safety net.

Would you like to better protect your healthcare staff on the road?  Discover how MultiBel supports lone workers in healthcare.
Request more information today and visit our page on personal alarm systems to explore all available options.